Unzen Sky Hotel
6,2/10 Good - Based on 27 reviews
Breathe deeply and let yourself be enchanted by the peaceful atmosphere of the Unzen Sky Hotel. Nestled in the spectacular setting of the Unzen-Amakusa National Park, this ryokan in Unzen is a sanctuary of serenity that invites you to let go. The thermal baths, both indoor and outdoor, offer a spiritual respite, a communion with generous nature. Here, well-being is a priority, from massages to public baths, where your mind rests while your body dives into absolute relaxation. Explore the harmony of silence by strolling through the gardens or donning the traditional yukata.
Guided by pure aesthetics, each room in the hotel embodies the very essence of Japanese style. Woven tatamis, soft futons, and delicate shōji invite a meditative pause in a space both simple and refined. The windows offer, for some, a breathtaking view of the surrounding mountains, while every detail, from the refrigerator to the carefully arranged toiletries, ensures your comfort. Whether traveling alone, as a couple, or with family, these rooms are true soothing cocoons.
Come savor the gastronomic delicacy of the Yuuzen Sakura restaurant, where traditional low tables invite you to an immutable culinary experience. From breakfasts to dinners, dishes prepared with local ingredients celebrate the flavors of the region. Nearby, other restaurant and café options await exploration after a day between nature and well-being.
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By using this link, you may benefit from a Genius discount of 10% or more.
Book on Booking.com
A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Evaluation
6.5/10 Striking a balance between modernity and tradition, this ryokan offers authentic architecture and pleasant baths. However, the rooms and some spaces reveal modern touches, at odds with the complete immersion expected. The culinary offer highlights tasty dishes but lacks refinement for a full kaiseki experience.
Highlights of the Ryokan
Thermal Bath/Onsen
Outdoor Bath
Public Bath
Massages
24/7 Reception
Tatami
Refrigerator
Wi-Fi Connection
Parking
Air Conditioning
Restaurant
Breakfast
Positive Reviews
Excellent location near attractions
Many guests appreciated the hotel’s location, mentioning it is very close to bus stops, restaurants, and the main attractions such as the park and the hot grounds.
Friendly and helpful staff
Several reviews highlight the staff for being extremely friendly, helpful, kind, and responsive, making efforts to ensure a pleasant stay for guests.
Comfortable and spacious rooms
Guests noted that the rooms were comfortable, sometimes exceeding expectations, with pleasant smells of wood and Hinoki, and providing a traditional Japanese experience.
Quality and abundant meals
The food was described as abundant and well-prepared, with some guests enjoying special breakfast items and delicious dishes such as mackerel rice.
Relaxing and enjoyable onsen experience
Many guests enjoyed the onsen, finding it comfortable, relaxing, and sometimes having the facility nearly to themselves for a peaceful experience.
Good value and support for travel programs
Some reviews mention the hotel supports travel assistance programs, providing vouchers and making the stay more affordable for guests.
Negative Reviews
Aging facilities and cleanliness concerns
Numerous guests mentioned the hotel and rooms are old, with some areas appearing dirty or lacking maintenance, especially in bathrooms and shared spaces.
Onsen and bath cleanliness issues
Some guests felt the onsen needed better cleaning, mentioning iron sediment, high water temperatures, and concerns about the condition of the bathing facilities.
Room and bathroom size or comfort
A few reviews noted that rooms were smaller than expected, bathrooms were cramped or cold, and some furniture or bedding was worn out.
Noise and soundproofing problems
Some guests experienced poor soundproofing, with constant noise in the rooms or hallways affecting their comfort during the stay.
Limited amenities and language barriers
Guests mentioned missing amenities such as ice machines or towels in the onsen area, and at times, communication in English at the front desk was challenging.
Service and facility inconsistencies
A few guests felt service could be more attentive, mentioning issues like missing hot water pots for tea, or being assigned to the wrong room initially.
What are the check-in and check-out times at Unzen Sky Hotel?
Check-in is possible from 3:00 PM to 8:00 PM and check-out must be completed by 10:00 AM. Please indicate your arrival time in advance.
What wellness services are offered?
We offer a variety of wellness services, including body massages, as well as access to a public bath, an outdoor bath, and a thermal bath (onsen), all available for an additional fee.
How are the onsen facilities?
The ryokan offers natural indoor and outdoor hot springs perfect for relaxation. Please note that additional fees may apply for these services.
What languages are spoken at the ryokan?
The staff at Unzen Sky Hotel speaks Japanese.
Is parking available for guests?
Yes, free private parking is available on site without prior reservation.
What dining options are available?
The Yuuzen Sakura restaurant offers a Japanese breakfast and dinner comprising several local dishes. Children’s menus and beverages such as wine and champagne are available for an additional fee.
What can you say about cultural activities nearby?
The ryokan is near the Onsen Jinja Shrine and Unzen Jigoku hot springs, both accessible within a one-minute walk. These sites offer an excellent opportunity to immerse in traditional Japanese culture.
What are the rules regarding pets?
Pets are not allowed on the premises.
What tourist spots are located near the Unzen Sky Hotel?
The hotel is located near the Unzen-Amakusa National Park, a major attraction, and close to other cultural sites like the Obamacho Historical Museum.
What are the transportation options to reach the hotel?
The Sky Hotel Unzen is a 40-minute drive from Shimabara Port and can be reached from JR Isahaya Station in just under an hour and a half by bus.
Are there any restrictions regarding children?
Children are not allowed on the premises, and no extra beds or cribs are available.
What payment methods are accepted by the hotel?
Cash is not accepted at the establishment. Please check the other accepted payment methods upon arrival.
