Urakusatsu TOU
8,5/10 Excellent - Read reviews
A haven of serenity nestled in the heart of Kusatsu, Urakusatsu TOU invites you to a total immersion in calm and well-being. Its traditional thermal baths, fed by natural springs, provide deep relaxation, while the sunny terrace and garden offer perfect communion with the surrounding nature. One perceives a quest for balance between modernity and tradition, where every detail seems designed to soothe the mind and revitalize the body. Wi-Fi connection and 24/7 reception complete an experience that meets every need.
Brilliant in their sobriety and refinement, the rooms harmoniously blend Japanese and Western styles. Elegant tatamis, comfortable futons, and modern amenities coexist to create a space conducive to rest. Some rooms even offer a private thermal room, a rare opportunity to rejuvenate in absolute intimacy. The view of the mountains or the surrounding landscapes gives each stay a contemplative and unique touch, captivating the soul with the discreet beauty of Kusatsu.
A subtle marriage of local flavors and culinary art, the on-site restaurant, Tomori, showcases the best of Japanese cuisine. For exploration enthusiasts, the surroundings are full of options, with nearby cafes and restaurants where you can enjoy regional specialties. A true sensory experience, this ryokan in Kusatsu awakens the taste buds while celebrating the gastronomic treasures of the region.
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A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Evaluation
7/10 Harmoniously integrated, this ryokan elegantly blends modernity and tradition with soothing baths and refined meals. The visual environment is well-cared for, but some modern amenities slightly diminish the immersion in Japanese authenticity.
Highlights of the Ryokan
Thermal bath/onsen
Public bath
24/7 Reception
Tatami
Terrace/Balcony
Wi-Fi Connection
Parking
Air Conditioning
Restaurant
Positive Reviews
Modern and clean facilities
The hotel is described as modern, clean, and well-designed, with new facilities and a beautiful Japanese-Western style. Many guests appreciated the spacious and comfortable rooms.
Excellent meals and dining experience
Guests consistently praised the dinner and breakfast, calling the food outstanding, well-presented, and among the best experienced at a ryokan. Dietary requirements were also well accommodated.
Great location in Kusatsu
The hotel is very well located in the center of Kusatsu, close to attractions and the Yubatake, making it easy to walk to interesting points and explore the area.
Wonderful onsen experience
The public onsen facilities are beautiful and relaxing, with guests highlighting both indoor and outdoor options. The onsen culture and quality were highly appreciated.
Attentive and friendly staff
Many reviews mention the staff as professional, courteous, and helpful, with special appreciation for their attentiveness and willingness to go the extra mile for guests.
Thoughtful amenities and pottery
Guests enjoyed the quality of amenities, such as robes and pajamas, and admired the unique pottery used throughout the hotel, which added a special touch to their stay.
Negative Reviews
Parking can be inconvenient
Some guests noted that parking is limited or located far from the hotel, requiring extra effort to park and retrieve vehicles. Valet or shuttle improvements were suggested.
Strict check-out and service times
A few guests experienced strict check-out policies or wished for more flexibility with late check-out and clearer communication about dinner service times before arrival.
Breakfast could be improved for longer stays
Some reviews mentioned the breakfast as repetitive or too salty, with limited warm dishes and little variation for guests staying multiple nights.
Private onsen and extra charges
There were comments about extra charges for private onsen and onsen taxes not being clearly mentioned in advance, and the private onsen not meeting some guests’ expectations.
Occasional slow check-in or checkout
A few guests found the check-in process to be slow at times, and some experienced confusion or lack of assistance during check-out, especially when the staff was limited.
Minor room and facility concerns
Some guests mentioned small rooms, hard beds, air humidifiers needing cleaning, or limited bar menu during peak season, but these did not significantly impact their overall experience.
What are the check-in and check-out times?
Check-in at Urakusatsu TOU is between 15:00 and 00:00. Check-out is until 11:00.
What languages are spoken at Urakusatsu TOU?
Our staff speaks English and Japanese to ensure smooth communication with all our guests.
Does the ryokan offer an onsen?
Yes, Urakusatsu TOU has a thermal bath/onsen where you can relax after a busy day.
What are the establishment’s rules regarding pets?
We regret that we cannot accept any pets within the establishment.
What wellness services are available?
We offer public baths as well as access to a thermal bath/onsen for an unparalleled relaxation moment.
What dining options does the establishment offer?
You can enjoy an Asian breakfast on-site and enjoy our restaurant for your meals. A café and a bar are also available for refreshments or a snack.
Is parking available on-site?
Yes, free and private parking is available on-site without prior reservation.
What tourist activities or places are nearby?
Urakusatsu TOU is located near sites such as the Jigokudani Monkey Park (46 km) and Mount Kusatsu Shirane (14 km). Ski enthusiasts will also appreciate the proximity to the Tenguyama lifts.
Are children welcome?
Yes, all children are welcome. However, children over 6 years old will be charged at the adult rate.
Are there any cultural activities available?
Our location at the heart of Kusatsu allows you to discover the local Japanese culture, notably through visits to historical sites and cultural experiences such as the contemplation of traditional onsen and public baths.
What transportation options are available?
To reach us, the nearest airport is Matsumoto, 107 km away. The nearest train station is Kawarayu-Onsen, 18 km away. You can also easily access our establishment by car, with free parking available.
Does the establishment offer non-smoking options?
Yes, the entire Urakusatsu TOU is non-smoking to ensure a healthy and pleasant environment for all our guests.
