Yumoto Fujiya Hotel

8,7/10 Excellent - Based on 1980 reviews

Traveler Mix:
Families (42%)
Couples (38%)
Groups (16%)
Solo travelers (4%)

True to tradition and in perfect harmony with nature, this ryokan in Hakone embodies the spirit of timeless Japan. Its hot spring baths offer a unique wellness experience, where the hot onsen water blends with a soothing view of the surrounding mountains. With its sauna, privatizable open-air baths, and the option of in-room massages, each guest is invited to reconnect with themselves in a peaceful and authentic environment.

Nobility and elegance characterize the rooms at Yumoto Fujiya Hotel. Whether they are of traditional Japanese style with tatami mats and futons or fusion-inspired combining modernity and Japanese charm, they are all designed to offer comfort and serenity. The large bay windows reveal splendid panoramas of the surrounding landscapes, while modern amenities, such as flat-screen TVs and free Wi-Fi, ensure a stay without compromise between tradition and modernity.

Flavors and refinement are invited in the ryokan’s restaurants. From authentic Japanese delights served at the Katsura restaurant to the romantic French cuisine of Vanvert, and the Chinese specialties of Tokaro, each meal becomes a culinary journey. The on-site cafes and pubs complete the offer with drinks and moments of conviviality. For the more curious, the surroundings of Hakone are also full of gastronomic addresses to discover.

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Evaluation of Japanese Authenticity

7.5/10 Freshly renovated, this ryokan harmoniously blends tradition and modernity, with baths offering peaceful views. The rooms incorporate authentic Japanese elements, but some modern touches dominate. The cuisine, although diverse, sometimes lacks the typical refinement of a kaiseki. Overall, a relaxing experience with authentic charm.

Highlights of the Ryokan

Hot Spring/Onsen
Open-air Bath
Public Bath
Massages
Sauna
24-hour Reception
Wi-Fi Connection
Parking
Air Conditioning
Restaurant

Detailed Ratings

Staff 9.2
Equipements 8.9
Cleanliness 9.1
Comfort 9.2
Value for money 8.1
Location 9.4

Points of interest nearby

Places of interest
Restaurants

Review summary for: Yumoto Fujiya Hotel

Positive Reviews

Excellent emplacement près de la gare

L'hôtel est idéalement situé à deux pas de la gare, ce qui facilite les déplacements et la visite de la région. Les clients apprécient la proximité des transports et du centre-ville.

Chambres spacieuses et confortables

Les chambres sont souvent décrites comme grandes, propres, bien équipées et très confortables, ce qui contribue à un séjour agréable pour tous les types de voyageurs.

Onsen intérieur et extérieur de qualité

L'établissement propose de beaux bains japonais (onsen) publics et privés, avec bassins intérieurs et extérieurs, très appréciés pour la détente après une journée de visite.

Petit déjeuner buffet varié et copieux

Le buffet du petit déjeuner est jugé excellent, généreux, avec un large choix de plats occidentaux et japonais, adapté à tous les goûts et très apprécié par les clients.

Personnel courtois et serviable

Le personnel est souvent mentionné pour sa gentillesse, son professionnalisme et son écoute, rendant le séjour encore plus plaisant et aidant pour toutes les demandes.

Équipements et services adaptés

L'hôtel propose de nombreux services comme la possibilité de déposer les bagages, des jeux pour enfants, des produits de soin au onsen, et des restaurants variés pour tous.

Negative Reviews

Salle de bain un peu vieillissante

Certains clients trouvent que la salle de bain pourrait être rénovée, car elle présente un aspect un peu vieillot par rapport au reste de la chambre.

Matelas ou futons parfois trop fermes

Quelques voyageurs ont trouvé les lits, canapés-lits ou futons un peu durs, ce qui peut impacter le confort de sommeil pour certaines personnes sensibles.

Restaurants pas toujours attractifs

L'offre de restauration sur place n'a pas toujours convaincu, certains clients auraient aimé plus de choix ou des restaurants plus attrayants pour dîner sur place.

Service petit déjeuner commence à 7h

Le service du petit déjeuner débute seulement à 7h, ce qui peut être un peu tard pour les voyageurs souhaitant partir tôt pour leurs activités.

Utilisation du onsen peu expliquée

Pour une première expérience, l'utilisation du onsen peut sembler compliquée, car il n'y a pas toujours d'explications claires fournies aux nouveaux arrivants.

Ambiance parfois impersonnelle

L'établissement, de grande taille et standard, peut manquer de charme ou d’ambiance chaleureuse pour certains, mais reste confortable et bien équipé.

This summary is based on all online reviews and was last updated on 30 October 2025

Frequently Asked Questions

What are the check-in and check-out times at the ryokan?

Check-in is available from 15:00 to 23:00, and check-out must be completed by 11:00.

What services are offered in the hot spring/onsen?

The ryokan offers public hot spring baths as well as private baths you can reserve. A sauna is also available for guests.

What languages are spoken at the establishment?

The staff at the establishment speaks Japanese.

What wellness services are offered?

In addition to hot spring baths, the ryokan offers massages for an additional fee and has a hair salon/beauty parlor.

What dining options are available?

The hotel has 6 restaurants, including a Japanese restaurant, a Chinese restaurant, and a café. A superb breakfast is served at the Garden Restaurant Himeshara.

Is parking available?

Yes, free parking is available on-site without prior reservation.

What tourist attractions are nearby?

Lake Ashinoko is 17 km away, and the Hakone Art Museum is a 20-minute drive away. The Hakone Venetian Glass Museum is 12 km away.

Are pets allowed?

Unfortunately, pets are not allowed at the establishment.

What cultural activities are available at the hotel?

Guests can enjoy karaoke sessions and play mahjong for an additional fee.

How can I get to the hotel by public transport?

The hotel is just a 3-minute walk from Hakone Yumoto Station, making it easily accessible by train.

What are the restrictions of the establishment?

The establishment is non-smoking and does not accept pets. No extra beds are available.

Is there Internet access available?

Yes, free Wi-Fi is available in all rooms.

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