Yutorelo Toyako
7,9/10 Very good - Based on 537 reviews
In an atmosphere filled with serenity, Yutorelo Toyako combines traditional Japanese elegance with modern comfort. This ryokan at Lake Tōya offers a peaceful space, ideal for rejuvenation, thanks to its soothing hot spring baths, both indoors and outdoors. Modern amenities, such as Wi-Fi in the lobby and leisure activities like table tennis, complete a total relaxation experience.
The rooms, subtly arranged, reveal a harmony between minimalist design and warm tatami. Whether with futons or beds, every detail has been designed to ensure your comfort while respecting Japanese aesthetics, offering a soothing view of the enchanting natural surroundings of the Lake Tōya region.
As for gastronomy, the on-site restaurant inspires with varied cuisine, highlighting local products, such as wagyu beef and organic vegetables. Nearby, restaurants and cafes expand the gustatory possibilities, allowing you to further discover the flavors of Hokkaidō. A refined culinary adventure awaits you at every moment.
Book on Booking.com
By using this link, you may benefit from a Genius discount of 10% or more.
Book on Booking.com
A Genius discount of 10% or more may apply via this link.
Evaluation of Japanese Authenticity
8/10 In this ryokan, Japanese authenticity is carefully reflected with its architecture blending tradition and modernity, its soothing baths, and its typical rooms offering a great immersion. The culinary experience stands out with varied and careful meals, although some elements could be further perfected to achieve excellence.
Highlights of the Ryokan
Thermal Bath/Onsen
Outdoor Bath
Public Bath
24/7 Reception
Tatami
Refrigerator
Wi-Fi Connection
Parking
Air Conditioning
Breakfast
Positive Reviews
Excellent onsen and spa facilities
Guests loved the onsen, sauna, and both indoor and outdoor baths. The facilities are clean, well-kept, and offer a relaxing experience for visitors of all ages.
Thoughtful extras and free treats
Many reviews mention free sake tastings, snacks, tea, and coffee in the lounge. Guests appreciated the welcome drinks and the comfortable guest areas to relax.
Traditional Japanese atmosphere
The hotel offers an authentic Japanese experience with tatami rooms, futons, and traditional meals. The spirit and charm of a classic ryokan are frequently highlighted.
Friendly and helpful staff
Staff are described as welcoming, attentive, and helpful. Free shuttle service from the JR station and assistance with check-in are mentioned as big benefits.
Great location by Lake Toya
The property is conveniently located close to the lake, main area, and local attractions. It's easy to walk to places, making it ideal for sightseeing.
Family and pet friendly
The ryokan is geared towards families with play rooms, child-sized yukatas, and dog-friendly policies. Guests traveling with children or pets felt welcome.
Negative Reviews
Hotel is somewhat dated
Several guests noted that the hotel and rooms show signs of age, with some decor and furniture feeling like it’s from the 1970s, but most found it clean and functional.
Bathroom and cleanliness issues
Some guests reported small or old bathrooms, occasional peeling wallpaper, mold on the ceiling, or towels not properly cleaned, though staff were responsive to problems.
Tatami beds may be uncomfortable
A few reviewers found the futons on tatami floors less comfortable compared to western beds, but appreciated the overall traditional experience.
Limited staff availability at times
A few guests mentioned that staff are not always available outside check-in hours, which can make early arrival or late dinner requests a bit tricky.
Language and communication barriers
Some travelers experienced minor communication issues during check-in, especially when speaking English, but these were resolved with some patience.
Onsen restrictions and minor inconveniences
Tattooed guests cannot use the onsen, and there were comments about bright lights at the outdoor onsen and alternating sauna times between genders.
What types of hot spring baths are available at Yutorelo Toyako?
Yutorelo Toyako offers two different types of hot spring baths. You can enjoy these facilities for a moment of relaxation and well-being.
What are the check-in and check-out times?
Check-in is between 3:00 PM and 7:00 PM, while check-out must be done between 7:00 AM and 10:00 AM.
What languages does the ryokan staff speak?
The staff at Yutorelo Toyako speaks English, Japanese, Korean, and Chinese to facilitate communication with international guests.
What are the restrictions regarding pets?
Pets are not allowed on the premises.
What wellness services are offered?
Yutorelo Toyako offers public and outdoor baths as well as thermal baths/onsen for the comfort and well-being of its guests.
What do you offer for dining?
The ryokan prepares meals with organic vegetables and wagyu beef. Children’s menus and special diet menus are also available upon request.
Is parking available?
Yes, free and private parking is available on site. A reservation is required to secure a spot.
What tourist activities are nearby?
You can visit Lake Tōya, located 600 m away, or enjoy ski lifts like the Orofure Lift 17 km away. Several restaurants and cafes are also nearby.
Do you offer cultural activities?
Yutorelo Toyako provides a ping-pong table and karaoke for entertainment. Guests can also explore the surroundings by bike or on hikes.
What are the nearest transport options?
Usu Station is 11 km away and Date-Mombetsu Station is 15 km away. A free shuttle service is also offered by the establishment.
Are there any smoking restrictions?
The establishment is entirely non-smoking to ensure the comfort of all guests.
Do you offer Genius discounts?
Yes, Genius discounts may be available. Log in to see if they apply to your booking and stay dates.
