Yuzawa Grand Hotel
9,0/10 Exceptional - Based on 492 reviews
A haven of serenity nestled in the peaceful heart of Yuzawa, this ryokan harmoniously combines traditional Japanese elegance with modern comfort. The wellness areas, with indoor and outdoor public baths, invite a soothing immersion in the onsen, while services such as massages and the relaxation room ensure moments of absolute relaxation after a day of skiing or exploring the surrounding mountains.
Quintessential refinement, the diverse rooms of this establishment offer a warm setting blending Japanese style and modern amenities. Traditional tatamis, comfortable futons, and bay windows with mountain views evoke an intimate and authentic atmosphere, while some rooms, such as those with private semi-outdoor baths, offer an even more exclusive experience at this ryokan in Yuzawa.
A master in gastronomy, the Kasteria restaurant offers a symphony of Japanese and European flavors. The establishment stands out for its exceptional breakfast, perfect for starting the day. Nearby, Yuzawa’s culinary richness complements the offer with local restaurants such as Tonkatsu Ninjintei, just steps away, offering an immersion in the finesse of regional cuisine.
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A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Evaluation
6.5/10 Harmonious blend of tradition and modernity, this ryokan offers well-maintained rooms with tatamis and a peaceful view. The baths, though modest, remain pleasant. The culinary experience is adequate but lacks authenticity. The whole remains charming but sometimes strays from traditional Japanese codes.
Highlights of the Ryokan
Thermal bath/onsen
Open-air bath
Public bath
Massages
Sauna
Tatami
Refrigerator
Wi-Fi Connection
Parking
Air conditioning
Restaurant
Breakfast
Positive Reviews
Excellent Onsen Facilities
Multiple guests loved the onsen experience, mentioning both indoor and outdoor baths, beautiful landscaping, and high cleanliness. The onsen was a highlight and described as pure bliss.
Great Location Near Train Station
The hotel is very close to Echigo Yuzawa station, making it convenient for travelers. Many appreciated the free pick-up and drop-off service and proximity to restaurants and ski slopes.
Wonderful and Varied Breakfast and Dinner
Guests consistently praised the breakfast and dinner buffets for their variety and quality, with both Western and Japanese options, and special stations for sushi and fondue.
Friendly and Helpful Staff
Reviewers frequently mentioned the staff as being super polite, helpful, and attentive to requests, making guests feel welcome and comfortable throughout their stay.
Comfortable Traditional Japanese Rooms
Many enjoyed the ryokan-style rooms, comfortable tatami mattresses, spacious layouts, and lovely mountain views. The rooms were also kept very clean.
Convenient Facilities and Services
Facilities such as onsite ski rental, private onsens, massage services, luggage forwarding, and a convenience shop were highly valued by guests for enhancing their stay.
Negative Reviews
Steep Slope to Hotel Entrance
Several guests noted that the slope up to the hotel can be slippery and challenging, especially during winter or with luggage. The hotel offers a shuttle to help with this.
Rooms and Furnishings Slightly Dated
Some reviewers mentioned that the hotel and room furnishings feel a little dated, but they are well maintained and clean, matching the nostalgic feel of the town.
Occasional Bathroom Odor
A few guests experienced bathroom drain issues, such as water backing up or an occasional unpleasant smell, though this did not affect the overall cleanliness.
Limited Power Outlets in Rooms
There were comments about not having enough USB outlets or power strips, making it a bit inconvenient for groups with many devices to charge.
Tattoo Restrictions in Onsen
Guests with tattoos noted that tattoos are still not welcome in public onsen areas, which may be a consideration for some visitors.
Buffet-Only Dinner Option
Some guests would have preferred set dinner menus instead of only having a buffet option, although the buffet itself was highly rated for variety and quality.
What are the onsen opening hours?
The Yuzawa Grand Hotel offers three public baths, including an indoor bath and two outdoor baths. The opening hours of the thermal baths may vary, we advise you to check directly at the reception upon arrival for precise times.
What are the check-in and check-out times?
Check-in is from 15:00 to 00:00, and check-out is from 07:30 to 10:00. If you plan to arrive outside these hours, please inform the hotel in advance.
What languages are spoken at the Yuzawa Grand Hotel?
The staff at the Yuzawa Grand Hotel speaks English and Japanese, facilitating communication with international guests.
Are there any restrictions or specific regulations to follow?
The Yuzawa Grand Hotel is entirely non-smoking and does not accept pets. Parties and events are not allowed. The minimum age for check-in is 18.
What wellness services are offered by the hotel?
The Yuzawa Grand Hotel has a public bath, thermal baths, massages (for an additional fee), and a sauna. You can enjoy a moment of relaxation after a busy day.
What dining options are available?
Meals are served at the “Kasteria” restaurant located on the first floor of the hotel, which offers an exceptional breakfast among its other culinary options.
Does the hotel have parking?
Yes, the Yuzawa Grand Hotel offers free private parking on site. No prior reservation is necessary for parking.
What activities and tourist sites are nearby?
The hotel is a few minutes’ walk from Echigo-Yuzawa station and near the sake museum. Ski enthusiasts can enjoy the slopes within walking distance, and other sites such as Yuzawa Chuo Park are just a 5-minute drive away.
Are pets allowed?
No, pets are not allowed at the Yuzawa Grand Hotel.
What cultural activities can be discovered nearby?
You can explore the nearby sake museum or participate in ski lessons to discover the local culture through typical regional activities.
How to get around from the hotel?
The hotel is ideally located 850 meters from Echigo-Yuzawa station, facilitating access to different public transport networks for your travels in the region.
Is Wi-Fi available and free?
Yes, free Wi-Fi is available in all rooms and common areas of the hotel.
