Zao Onsen Iwashimizu
9,4/10 Exceptional - Based on 17 reviews
Harmonizing tradition and nature, this ryokan in Zao Onsen blends warm Japanese architecture with modern touches. The interiors in natural wood and large openings offer a splendid view of the surrounding nature. Enjoy a soothing bath in indoor and outdoor hot springs or indulge in a relaxing massage for an unparalleled wellness experience. Upon arrival, a welcome drink and red bean soup will immediately immerse you in an atmosphere of serenity.
Decorated in a traditional style, the ryokan’s rooms invite relaxation with their tatami floors and comfortable futon mattresses. Some offer contemporary beds, but retain their authentic charm. Several configurations are available, suitable for couples and families, and each room has a private bathroom and a sitting area where you can enjoy a cup of tea while contemplating the landscape.
Inspiring lovers of Japanese gastronomy, the on-site restaurant offers local specialties, including Zao beef and fresh seasonal vegetables, in a refined and complete menu. In the morning, a varied Japanese breakfast invites you to start the day well. If you wish to explore further, the surroundings are full of traditional restaurants offering a view of the majestic mountains.
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A Genius discount of 10% or more may apply via this link.
Japanese Authenticity Evaluation
8/10 Harmoniously located, this ryokan combines traditional spaces with some modern touches. The architecture highlights rooms with tatami and a refined aesthetic. The meals are appealing, showcasing local richness well. The onsen offers a peaceful experience, although a bit modest. The rooms are warm and well-appointed.
Highlights of the Ryokan
Thermal bath/onsen
Outdoor bath
Public bath
Massages
Tatami
Refrigerator
Wi-Fi connection
Parking
Air conditioning
Restaurant
Breakfast
Positive Reviews
Exquisite food and presentation
Guests repeatedly praised the food and its presentation, describing it as exquisite and thoughtfully matched to the mood of each dish. Both breakfast and dinner were highlighted as excellent.
Warm and professional staff
Staff were described as professional, attentive, warm, and always smiling. Many guests felt well cared for and appreciated the high level of service provided by all employees.
Comfortable and clean rooms
Rooms were reported as comfortable and clean, contributing to a relaxing and enjoyable stay for guests traveling in groups, families, or as couples.
Convenient location near lift
The hotel is conveniently located just a short walk, about 5 to 10 minutes, from the lift, making it easy for guests to access skiing and other activities.
Staff go above and beyond in emergencies
In case of an accident, hotel staff were proactive, helping with transportation and hospital arrangements, showing genuine care for their guests’ well-being.
English-speaking and helpful employees
Employees were noted for being willing to help and able to speak English, making communication easy for international travelers.
Negative Reviews
Some dishes were strongly seasoned
A guest mentioned that some of the dishes were a bit strongly seasoned, but overall they were still very satisfied with the food.
A bit far from the hot spring street
The location is a little distant from the hot spring street, making it less convenient for guests who wish to visit the public bathhouses.
Outdoor bath view could be improved
One guest noted that the outdoor bath did not offer the expected view, which could be enhanced for a better experience.
Refrigerator could be colder
A guest found that the refrigerator in their room was not cooling sufficiently, which was a minor inconvenience during their stay.
What are the check-in and check-out times at the ryokan?
Check-in is between 15:00 and 19:00. Check-out must be done before 10:00 on your departure day.
What onsen baths are available?
The ryokan offers indoor and outdoor hot springs to relax and enjoy the benefits of thermal baths.
What languages are spoken at this establishment?
The staff speaks fluent English and Japanese to welcome and assist you during your stay.
Are there any pet restrictions?
Pets are not allowed within the establishment.
What wellness services are offered?
The establishment offers public baths, outdoor baths, and massages for an additional fee for an absolute relaxation moment.
What is offered for breakfast and dinner?
For dinner, you can enjoy a Japanese menu featuring local vegetables and Zao beef. Breakfast offers a selection of Japanese dishes. Meals are taken in the dining room.
Does the ryokan have parking?
Yes, free private parking is available on site without the need for a reservation.
What activities can be found near the ryokan?
Enjoy the proximity to Zao Onsen Ski Resort for skiing, and explore tourist sites such as Lake Zao Okama and Risshakuji Temple.
What cultural activities are offered on-site?
You can immerse yourself in Japanese culture by staying in a room with traditional tatami and futon, and enjoying typical Japanese dishes.
How to get to the ryokan by public transport?
The ryokan is accessible by a 40-minute bus ride from JR Yamagata Station.
Is Wi-Fi available in the ryokan?
Yes, Wi-Fi access is free throughout the establishment.
Are there any smoking restrictions?
The ryokan is entirely non-smoking for the comfort of all guests.
