Zao Onsen Omiya Ryokan

8,6/10 Excellent - Based on 440 reviews

Traveler Mix:
Couples (41%)
Groups (25%)
Families (22%)
Solo travelers (11%)

Located in Zao Onsen, the Omiya Ryokan embodies the essence of Japanese authenticity with a traditional and peaceful ambiance. Guests can discover indoor and outdoor thermal baths that invite relaxation, while benefiting from massage treatments for an ultimate moment of relaxation. Clad in a yukata, each visitor can fully immerse themselves in the unique atmosphere of the establishment, enhanced by warm common areas and careful attention to detail.

Ideal for a family or couple’s stay, the rooms at Omiya Ryokan combine old-world charm with modern comfort. With their tatami floors, traditional futons, and retro elements, these accommodations inspire true serenity. The spacious family rooms offer a magnificent view of the surrounding mountains, and all categories feature practical amenities like a mini-refrigerator and free Wi-Fi connection, while maintaining a purely Japanese style.

At the on-site restaurant, guests will savor refined Japanese cuisine, composed of carefully prepared regional dishes. Ideally located, the ryokan in Zao Onsen also allows visitors to discover local culinary addresses, where flavors and craftsmanship are celebrated. Whether you choose to dine on-site or explore the surroundings, each meal becomes a memorable experience in this enchanting setting.

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Japanese Authenticity Evaluation

8/10 Its interiors balance modernity and tradition with well-integrated tatamis and shōji. The rooms offer a friendly atmosphere with natural views. The onsen, fed by a natural source, is charming though simple, while the cuisine, although enticing, seems to lack the exceptional refinement typical of traditional kaiseki.

Highlights of the Ryokan

Thermal bath/onsen
Outdoor bath
Public bath
Massages
Tatami
Refrigerator
Wi-Fi Connection
Parking
Air conditioning
Restaurant
Breakfast

Detailed Ratings

Staff 8.8
Facilities 8.6
Cleanliness 9.2
Comfort 9.3
Value for money 8.1
Location 8.5

Points of interest nearby

Places of interest
Restaurants

Review summary for: Zao Onsen Omiya Ryokan

Positive Reviews

Spacious and comfortable rooms

Many guests appreciated the large, clean, and comfortable rooms, often mentioning the traditional Japanese style and the space being perfect for families or groups.

Excellent onsen experience

The onsen facilities are frequently described as charming, traditional, and well maintained. Guests enjoyed the relaxing atmosphere and the availability of different baths.

Delicious and varied meals

Breakfast and dinner are often praised for their quality, variety, and authenticity, with special mentions of Japanese dishes, Yamagata beef, and vegetarian options.

Great location for skiing and exploring

The hotel is close to ski lifts, gondolas, and local restaurants, making it convenient for those interested in winter sports and exploring the area.

Friendly and attentive staff

Many reviews highlight the kindness and helpfulness of the staff, who strive to provide good service and create a welcoming atmosphere for guests.

Nice amenities and relaxation spaces

Guests enjoyed the massage chairs, free drinks, board games, and spacious lounge areas, which contributed to a comfortable and relaxing stay.

Negative Reviews

No private bath or shower in some rooms

Some guests noted that certain rooms do not have a private bath or shower, and guests are expected to use the public onsen facilities instead.

Stairs and accessibility issues

A few reviews mention that stairs are narrow or steep, which could be challenging for some guests, though this is common in traditional ryokans.

Room temperature control difficulties

Some guests found it hard to regulate the room temperature, mentioning rooms becoming too hot and being unable to open windows due to cold weather.

Mixed experiences with staff communication

A few guests experienced language barriers or felt some staff were less friendly, especially when not speaking Japanese, though most found the staff helpful.

Limited or early dining times

Dinner is served early, which some guests found limiting for their plans. There were also comments about repetitive breakfast for longer stays.

Facilities could be improved for skiers

Some guests mentioned the ski room was not warm or set up for drying boots, and that the street or entrance was not well lit or maintained.

This summary is based on all online reviews and was last updated on 8 July 2025

Frequently Asked Questions

What are the check-in and check-out times at Ryokan Omiya?

Check-in is possible between 14:00 and 19:00. You will need to indicate your arrival time in advance. Check-out must be done between 07:00 and 10:00.

What is the hotel’s pet policy?

Pets are not allowed in the establishment.

What wellness services are offered by the ryokan?

We offer indoor and outdoor hot spring baths, as well as massage treatments for our guests.

What types of cuisine are offered in your restaurant?

Our restaurant offers traditional Japanese cuisine, with a Japanese breakfast and a dinner composed of several regional dishes served in a Japanese-style dining room.

Does the hotel have parking?

Yes, free private parking is available nearby, without the need for prior reservation.

Does the staff speak languages other than Japanese?

Our staff speaks English and Japanese to better serve you.

What are the nearby activities and tourist attractions?

The ryokan is located just a 5-minute walk from the Yamagata Zao Onsen ski resort. The Zao Liza World ski area is a 30-minute drive away. You can also enjoy souvenir shops and strolls in the neighborhood.

Are there cultural activities available at the hotel?

Guests can wear the light yukata kimono and traditional wooden sandals, typical of Japanese culture, to stroll and enjoy the traditional ambiance of the ryokan.

Does the ryokan offer a shuttle for transportation?

Yes, we offer a free shuttle service from the Zao Onsen bus station, which is a 5-minute walk from the ryokan.

Can the onsen be used at any time?

Our guests can enjoy the hot spring baths at their convenience during the defined opening hours. Please check the specific hours upon your arrival.

What are the transportation options near the ryokan?

Kaminoyama-Onsen Station is located 15 km away and Yamagata Station is 16 km away. Yamagata and Sendai airports are respectively 35 km and 75 km away.

Are there any restrictions regarding the use of the hotel?

The establishment is non-smoking and does not accept cash payments. Please observe the house rules to ensure a pleasant stay for all guests.

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